About Us | Devex Systems | Heating Excellence

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About Us

Vision:

Create superior comfort through high quality, sustainable heating solutions.

Mission:

Be the preferred choice of the professional channel through sound processes, engaged people and quality heating solutions delivered with service excellence.

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When did it all begin?

Since 1978, Devex Systems has been advocating the superior comfort of radiant floor heating Australia wide. This form of heating was an ideal solution for typical Australian floor surfaces like tile, marble and polished concrete. Although these surfaces were popular to combat the heat of summer, they were uncomfortable once winter settled in.

As the technology for floor heating evolved, the company remained eager to provide Australians with the most up-to-date products. This meant entering into partnerships with European heat specialists, including DEVI in 1993. These partnerships ensured that Devex Systems continued to offer superior products based on performance and reliability.

The founders Vilma and Kevin Weston retired in 2007 and sold the business. John Balass bought the business as he was drawn to the high-quality products, the people and the consistent focus on excellent customer service.

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What can we offer you today?

Since then, we have expanded our product range of radiant heating solutions to meet the evolving needs of our customers. These include hydronic underfloor heating, radiator heating, gas and electric overhead heating and solar integration.

As the business grew, so did our partnerships with the professional channels. Today, our cooperation with electricians, plumbers, wholesalers, architects and engineers is essential to our success.

In 2018, we celebrated 40 years of Heating Excellence. This coincided with the launch of our own brand of electric floor heating cables, mats and thermostats as well as our own branded hydronic gas boilers.

The X cable, X mat, X thermostat and X boiler were specifically designed with our Australian customers in mind. Whilst we still source our products from leading European suppliers, we fabricate our cables and mats in Australia. Hence our move away from importing certain products from overseas.

We believe in strong teamwork. Part of our success is our open culture of accepting new ideas and feedback. We also strongly believe in integrity. Integrity means doing the right thing when we say we will do it. These principles are the foundation of how we strive to deliver beyond what our customers expect.

But, don’t take our word for it!

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What Do Our Customers Say?

“Just a note to say what a great tradesman you have on your team. Very efficient, clean and tidy and a nice bloke. Hard to find them like that anymore.”

David Byrne Builder

“Thanks to you and Colin for all your help and advice with solving our floor heating problem 😊”

Andrew Gillis Homeowner

A Big Thank you to Devex and the amazing Underfloor heating we have had installed! Throughout our massive renovations at home, Devex have been by far the easiest to deal Continue Reading

Jodie Tiliacos Homeowner

I offer you an unconditional endorsement of Devex and the Heated floor that I have in my bathroom. Not only do I enjoy the heated floor, but the after care, Continue Reading

Julie Vulin Homeowner

Fantastic product and service. I have used these guys for 2 houses. Probably used all varieties of underfloor heating and thermostats. In bathrooms and living areas. Always been very happy. Continue Reading

Rick Childs Homeowner

Service from Nick (Melbourne) has been excellent - readily contactable, prompt responses, clear advice and excellent sales process and follow up. Haven't used the product yet but the ordering and Continue Reading

Stelvio Vido Homeowner

Experienced, resourceful and objective advice, been through multiple business for in ground floor heating, they offer the best solution and the most reasonable quotation. Highly recommend. Thank you once again Continue Reading

Ben Tan Homeowner

Wonderful support! Appreciate the prompt assistance.

Kay Nevill Homeowner

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What Do Our Staff Say?

“I have been working for more than 6 months at Devex and it’s been a great journey so far. The team is great to work with and the managers are Continue Reading

Jean Baptiste Technical Manager

“I have been a part of the Devex Team for the past 5 years. Devex is a challenging yet extremely rewarding environment. It is a place where the business values Continue Reading

Nick Operations Manager

“Devex Systems has been one of the best working experiences for me. Great people that are friendly, easy-going and over time I come to build really strong relationships with all Continue Reading

Marc Warehouse Store Manager

“By far the best organisation I have ever worked at, it is rare that a company’s’ values of integrity, openness and teamwork are upheld and consistent from top to bottom.”

Nick J VIC Sales Manager